I choose Optivity because they were the provider that offered all of the tools we needed along with solid reliable support under one roof. The team have helped enormously with our IT systems, to the extent that I know everything is always taken care of, which subsequently allows me to concentrate and focus on my business.
Making the decision to use OptivITy for all our IT requirements was a wise one. Peter, Sukhie and the team look after all the companies in the Mayfair Bio-Hub and the service we have received has been extraordinary. The latest technical advice, guidance on IT strategy along with rapid response to day to day queries are all part of the OptivITy package. I cannot imagine running our business model without OptivITy alongside, supporting us.
OptivITy have truly made a tremendous difference to the way the team now works both in and out of the office. Efficiency has greatly improved and continues to do so. What is most notable about OptivITy however, is the quick and effective response of the support team who go out of their way to resolve problems in the quickest time possible, applying as many solutions as necessary for a successful outcome. In addition to being brilliant professionals, they are always friendly and gracious, and it is an absolute pleasure to work with everyone at OptivITy.
The Production Guild has used OptivITy as our sole IT support company for several years.
Their entire team is genuinely a pleasure to deal with and I always feel comfortable contacting them with big or small queries. If a quick solution isn’t possible, they provide us with clear, understandable and experienced advice on the best option moving forward.
By expertly guiding us on what products would best fit our needs, they have saved us money on many occasions by suggesting better and more cost-effective solutions, unprompted.
I think OptivITy provides a trusted, reliable, effective and caring all-around IT support service. I have no hesitation in highly recommending them to anyone and I’m sure the rest of our team here would all agree.
Whether it’s a simple issue of a UPM being confronted with a ‘the computer says no….’ issue, or the more complex needs of a Studio who are cagey about all aspects of cyber security…. OptivITy are there to assist, advise and sometimes just explain what is needed or not when setting up a production in this tech savvy age.
Optivity have supported our business for several years across many aspects for example; IT Support, Systems Infrastructure, product recommendations, cloud storage, system security and back up.
We have found OptivITy to be an excellent business partner and they have proven on many occasions that we can trust their expertise and impartial advice to keep our IT systems current, reliable and cost effective.
I would recommend OptivITy to any organisation looking for a friendly, unique, tailored and honest IT support partner.
Our relationship with OptivITy plays an integral part in our mission to move forward in our competitive market, as a business owner, I cannot stress enough the importance of having a trustworthy business partner on board and have no hesitation in recommending their services.