Dedicated Support Service

Hire a dedicated support team of certified technical experts built according to the requirement of your business.

We’ll make sure all of the IT needs get fulfilled with a dedicated support team, available round-the-clock.  We first analyse the business needs, then adapt and build the schedules that best suits the requirements.

Reduce 20%-30% operational costs and the complexities with our skilled and certified IT industry experts.

Our dedicated support services will be available at any time you require, via email, IM, and phone with the direct access to a huge number of industry experts having immense technical knowledge. Whether you require a fully dedicated or a semi dedicated team, we are here to help you with the customised plans. You will be free from the challenges of finding, hiring, training the high-quality staff.

Unlimited Support

Get unlimited tech support as the dedicated team will handle all your server administration related issues along with the ticket raising issues. Partner with us and deliver high-quality support.

Flexibility of Time

Our dedicated support team will manage a shift schedule within a specific time schedule, which will help us meet your requirements whenever required.

Your Own Team

We let you build your own customized team according to the requirement. Identify the support hours, level of support, and your own support configuration.

Fully Secured

Security is our prime concern. We store your data in secured configuration management database and the access to information is given to only specific people on the basis of the requirement.

  • Count on us for the high-quality scalable support services
  • Our team will initiate reviews periodically to let you have the best results
  • Our dedicated account manager will make sure the quality of the support is maintained and serve as a consultant for your business

Guaranteed Resolution

With our dedicated support team, we guarantee to offer resolution to raised technical issues. With the wide exposure of multi-domain knowledge of our dedicated team, you can offer quick resolution to your clients.

White Label Support

Entire dedicated support will be branded under your brand identity and your company name.

Check how OptivITy can help your business